I will give you my personal experience with them after having been a “Top Seller” for many months, making thousands of dollars, while providing excellent service to my customers. I used to love the site and it was a great source of extra income for me and 3 boys.
I think fiverr is a terrible business. I have been personally ripped off by their support staff and the management staff does not even give the common courtesy of a return email. They ban your account for no reason and then you are ignored with no chance to ask why. Your money is then transferred to one of their employees accounts and not given back. You would think after being a Top Seller there for 14 months and completing 800 successful gigs with 99% positive feedback you would get treated with respect. Instead you are treated like dirt and your money stolen with no chance of recovery. No common decency by anyone at fiverr to give you any type of respect. Search ‘I was banned by fiverr’ and see how much money they have taken from users. This is how they are treating their users. They ban you, ignore you, keep your money. They have stolen $370 from me.
I would not recommend them to my worst enemy. I would definitely look for gig site that has integrity and ownership that doesn’t hide their head in the sand while their employees are ripping off their users.
I have yet to hear from the Co-Founders Micha Kaufman and Shai Wininger as they have both blocked me on every social site after attempting to contact them personally. This type of behavior from the founders of Fiverr while employees under their watch are scamming sellers and buyers alike is despicable as best.
This goes to show you that they either have no control over their own employees or they are in on the scam themselves. Any business owner with any self worth and pride in their business would give their long time sellers the time of day. Customer service is not a priority at this company and it starts at the top and funnels down to the lowest paid employee.
